Candy96 Casino Terms & Conditions
These Terms & Conditions govern your access to and use of the Candy96 Casino website, including any games, features, promotions, and related services made available to players in Australia. They are intended to be clear and practical, while also setting out important legal obligations that apply when you create an account or play.
Please read these Terms & Conditions carefully before depositing or wagering. By using Candy96 Casino, you confirm that you understand and accept these terms and that you will use the website responsibly and only for lawful entertainment purposes.
Acceptance of Terms
By accessing Candy96 Casino, registering an account, depositing funds, or placing a wager, you agree to be bound by these Terms & Conditions as they may be updated from time to time. If you do not agree with any part of these terms, you must stop using the website immediately.
Where additional rules apply (for example, game rules, promotion terms, payment-provider requirements, or verification procedures), those rules form part of your agreement with Candy96 Casino. In the event of a conflict, the more specific rule will generally apply to the relevant subject matter.
Eligibility
To use Candy96 Casino you must meet all eligibility requirements set out in these Terms & Conditions and any additional requirements displayed on the website. You must also ensure that your use of the website is lawful where you are located.
- You must be at least 18 years old to register and play.
- You must have the legal capacity to enter into a binding agreement.
- You must not be acting on behalf of another person or using another person’s payment method or identity details without authorisation.
- You must not be restricted from using the website by any applicable law, court order, or self-exclusion arrangement you have put in place.
Candy96 Casino may request evidence of eligibility at any time and may restrict or close accounts where eligibility cannot be confirmed.
Account Registration
To play at Candy96 Casino, you must create an account and provide accurate, complete, and up-to-date information. You are responsible for keeping your account details current, including your contact information and payment method details where relevant.
Only one account per individual is permitted unless Candy96 Casino expressly agrees otherwise. Creating multiple accounts, registering using another person’s details, or attempting to bypass account controls is not allowed and may result in account suspension and voiding of promotional benefits.
You are responsible for maintaining the confidentiality of your login credentials and for all activity occurring under your account. If you believe your account has been accessed without authorisation, you should stop play and notify Candy96 Casino through the available support channels.
Verification
Candy96 Casino may carry out identity, age, and payment verification checks to protect players and the integrity of the platform. Verification may be required at registration, before withdrawals, when deposit or gameplay patterns trigger risk checks, or when required by internal security processes.
When requested, you must provide documents or information that reasonably confirms your identity and ownership of payment methods used. If verification cannot be completed within a reasonable period, Candy96 Casino may restrict account features, delay withdrawals, or close the account, acting in a way that is proportionate to the circumstances.
Providing false or misleading information during verification may lead to account closure and may affect the availability of winnings, particularly where the information relates to age, identity, or payment ownership.
Deposits
Deposits at Candy96 Casino must be made using payment methods that you are authorised to use. You agree not to attempt chargebacks or reversals as a way to avoid legitimate play activity, and you acknowledge that chargebacks may result in account suspension while the matter is investigated.
All deposits are intended for entertainment wagering on the website. Candy96 Casino may refuse a deposit where it reasonably suspects fraud, payment abuse, or other prohibited activity. Where a deposit is accepted in error (for example, duplicated processing), Candy96 Casino may correct the balance to reflect the accurate position.
You are responsible for ensuring your banking details are correct and for any fees that may be applied by your financial institution or payment provider. Candy96 Casino aims to display relevant information clearly, but third-party provider terms may also apply.
Withdrawals
Withdrawals are subject to account verification and to reasonable security checks designed to protect players and prevent unauthorised transactions. Candy96 Casino may request that withdrawals are made back to the same payment method used for deposits where feasible, or to an alternative method in your name where necessary for security and operational reasons.
To help maintain fair and secure operations, Candy96 Casino may:
- decline or delay a withdrawal while identity or payment checks are pending;
- apply reasonable procedures to confirm the legitimacy of gameplay and account activity;
- reverse or correct withdrawals processed in error.
Where promotional terms impose wagering requirements or other conditions, those conditions must be met before any associated bonus funds or bonus-derived winnings are eligible for withdrawal, unless the promotion terms state otherwise.
Bonuses
Candy96 Casino may offer bonuses, free spins, cashback, or other promotions from time to time. Each promotion will have specific terms that explain eligibility, wagering requirements, time limits, game contribution (if applicable), maximum convertible amounts (if applicable), and any restricted games or bet sizes.
You agree to read the promotion terms before opting in or using a bonus. If you participate in a promotion, you must comply with the applicable rules. Candy96 Casino may refuse, limit, or cancel promotional benefits where it reasonably believes a player is abusing an offer, acting outside the intended purpose of the promotion, or attempting to gain an unfair advantage.
Where a promotion is used in combination with other offers, the website may apply the rules of the most restrictive offer, or may prevent stacking where it would undermine the promotion’s intent.
Acceptable Use
You agree to use Candy96 Casino in a respectful, lawful, and personal manner. The website may only be used for private entertainment. You must not interfere with platform operations, misuse the services, or attempt to access restricted areas or data.
Acceptable use includes:
- playing games as intended and placing wagers in good faith;
- providing truthful information during registration and verification;
- complying with game rules and promotional terms;
- maintaining the security of your account credentials.
Prohibited Activities
Candy96 Casino prohibits any activity that undermines fairness, security, compliance processes, or other players’ experience. Prohibited activities include, without limitation:
- fraud, collusion, money laundering, or attempted chargebacks intended to avoid payment;
- using bots, scripts, automation tools, or other methods that replace normal human play;
- exploiting bugs, errors, or latency to gain an unfair advantage;
- creating multiple accounts to obtain promotions or circumvent limits or restrictions;
- using a VPN or other masking tools where it is used to defeat geographic or security controls;
- harassment, abusive communication, or threats toward other players or Candy96 Casino staff.
If Candy96 Casino identifies prohibited activity, it may suspend the account, restrict access, void bonus benefits, and take other actions that are reasonable to protect the platform and investigate the matter.
Intellectual Property
All content on Candy96 Casino, including text, branding elements, software, user interface components, and game-related materials, is protected by intellectual property rights. You may not copy, reproduce, adapt, distribute, or reverse engineer any part of the website except to the extent permitted by applicable law.
Nothing in these Terms & Conditions grants you ownership of any intellectual property. You receive a limited, non-exclusive, revocable permission to access and use the website for personal entertainment in accordance with these terms.
Limitation of Liability
Candy96 Casino provides the website on an “as available” basis and aims to offer a stable and secure service. However, the website may occasionally experience interruptions, maintenance, or technical issues. To the extent permitted by applicable law, Candy96 Casino will not be responsible for losses arising from events outside its reasonable control, including telecommunications failures, payment network disruptions, or third-party service outages.
Nothing in these Terms & Conditions is intended to exclude consumer guarantees or other rights that cannot be excluded under applicable law. Where liability cannot be excluded, it will be limited to the extent allowed by law and applied in a manner consistent with those mandatory rights.
If a game round is affected by a technical malfunction, the affected bets and outcomes may be corrected in accordance with the game rules and system records, and Candy96 Casino may void or adjust results to restore the position to what it would have been without the malfunction.
Account Suspension
Candy96 Casino may suspend, restrict, or close an account where it reasonably believes this is necessary to protect the player, the platform, or other users, or to investigate potential breaches of these Terms & Conditions. This may include situations involving suspected fraud, verification failures, multiple accounts, bonus abuse, or prohibited activity.
During a suspension, you may be prevented from depositing, wagering, or withdrawing while checks are completed. Candy96 Casino will aim to apply restrictions proportionately and to resolve reviews within a reasonable timeframe, subject to the complexity of the issue and any third-party dependencies (such as payment disputes).
If an account is closed, remaining eligible balances will be handled in accordance with these terms, applicable game and promotion rules, and reasonable security and verification requirements.
Privacy
Candy96 Casino processes personal information for account administration, security, verification, payments, fraud prevention, and to provide the services you request. Data handling practices are described in the site’s privacy notice, together with information about your choices and rights.
You should only submit information that is accurate and that you are authorised to provide. Where you provide information about third parties (for example, where a payment method requires it), you confirm you have the necessary permission to do so.
Responsible Gambling
Candy96 Casino supports responsible gambling and encourages you to view gambling as a form of entertainment rather than a way to make money. You are responsible for managing your play, setting personal boundaries, and seeking help if gambling stops feeling enjoyable or becomes difficult to control.
The website may provide tools that help players manage time and spending, such as limits or self-exclusion options. If you choose to self-exclude or apply limits, you agree not to attempt to circumvent those measures through alternate accounts or other means.
Amendments
Candy96 Casino may update these Terms & Conditions to reflect changes in services, operational needs, security practices, or other business considerations. When updates are made, the revised terms will be posted on the website and will apply from the date they take effect.
If you continue to use the website after changes take effect, you are accepting the updated Terms & Conditions. If you do not agree with an update, you must stop using Candy96 Casino and request account closure through the available support channels.
Contact Information
If you have questions about these Terms & Conditions, your account, or a decision affecting your use of Candy96 Casino, you can contact the support team at [email protected].
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